Returns
Due to the nature of our products Moon Dust & Magik does not accept Returns at this time.
Any custom orders are approved by the client before being shipped.
Refunds:
Our products are often hand made and therefore sold as they appear in the listing.
A refund may be issued if the items becomes lost or damaged during transit or if a Pre-Ordered or Customized Product is no longer able to be fulfilled.
If you are unhappy with your purchase please reach out to us using the contact form within 7 days of receiving your product. An investigation will launch and your refund and case will be resolved usually within 30 business days.
If a Pre-order or Customized order is no longer able to be fulfilled on time, a refund will be issued within 14 business days.
Due to the nature of our products Moon Dust & Magik does not accept Returns at this time.
Any custom orders are approved by the client before being shipped.
Refunds:
Our products are often hand made and therefore sold as they appear in the listing.
A refund may be issued if the items becomes lost or damaged during transit or if a Pre-Ordered or Customized Product is no longer able to be fulfilled.
If you are unhappy with your purchase please reach out to us using the contact form within 7 days of receiving your product. An investigation will launch and your refund and case will be resolved usually within 30 business days.
If a Pre-order or Customized order is no longer able to be fulfilled on time, a refund will be issued within 14 business days.